/home/edulekha/crm.edulekha.com/application/views/admin/tickets/partials/ticket-tabpanel-notes.php
<div role="tabpanel" class="tab-pane" id="note">
    <div class="form-group">
        <label
            for="note_description"><?= _l('ticket_single_note_heading'); ?></label>
        <textarea class="form-control" name="note_description" rows="5"></textarea>
    </div>
    <a
        class="btn btn-primary pull-right add_note_ticket"><?= _l('ticket_single_add_note'); ?></a>
</div>