/home/edulekha/crm.edulekha.com/application/views/admin/clients/groups/tickets.php
<h4 class="customer-profile-group-heading">
    <?= _l('contracts_tickets_tab'); ?>
</h4>
<?php
if (isset($client)) {
    $total_active_contacts = total_rows(db_prefix() . 'contacts', ['active' => 1, 'userid' => $client->userid]);
    if (($total_active_contacts > 0)
        && ((get_option('access_tickets_to_none_staff_members') == 1 && ! is_staff_member()) || is_staff_member())) {
        echo '<div class="btn-group">';
        echo '<a href="' . ($total_active_contacts > 1 ? '#' : admin_url('tickets/add?contact_id=' . $contacts[0]['id'] . '&userid=' . $client->userid)) . '" class="btn btn-primary' . ($total_active_contacts > 1 ? ' dropdown-toggle' : '') . '"' . ($total_active_contacts > 1 ? ' data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"' : '') . '>';
        echo '<i class="fa-regular fa-plus tw-mr-1"></i>';
        echo _l('new_ticket');
        if ($total_active_contacts > 1) {
            echo ' <span class="caret"></span>';
        }
        echo '</a>';
        if ($total_active_contacts > 1) {
            echo '<ul class="dropdown-menu width300">';

            foreach ($contacts as $contact) {
                if ($contact['active'] == 1) {
                    echo '<li><a href="' . admin_url('tickets/add?contact_id=' . $contact['id'] . '&userid=' . $client->userid) . '"> ' . e($contact['firstname'] . ' ' . $contact['lastname']) . ' (' . e($contact['email']) . ')</a></li>';
                }
            }
            echo '</ul>';
        }
        echo '</div>';
    }

    echo '<div class="row mtop15">';
    echo '<div class="col-md-12">';
    echo AdminTicketsTableStructure('table-tickets-single');
    echo '</div>';
    echo '</div>';
} ?>